Shirley Ryan AbilityLab Impact Report - Fiscal Year 25

Expanding Psychosocial Support for Patients in DayRehab & Outpatient Care

What’s Next

In FY25, we launched a pilot program to expand psychosocial support for underserved and underinsured patients. We added dedicated staff in social work and psychology services to our Streeterville DayRehab Center ® , Homewood DayRehab Center ® and outpatient clinics in our flagship hospital, allowing us to better serve patients who previously had little or no access to these services. Understanding that even modest psychosocial support can significantly improve recovery outcomes, expanding this vital program is critical. We envision a future where every patient — regardless of insurance status — receives the full spectrum of care needed to heal and thrive.

Psychological support and social work services are vital to recovery, helping patients adjust to life-changing conditions and connecting them to essential resources — from transportation and home care to medical equipment and community-assistance programs. Yet, these services are often underfunded. Many insurance plans offer limited coverage for psychological support, and Medicaid provides none. Social work services are not reimbursed at all. While Shirley Ryan AbilityLab offers comprehensive psychosocial care for inpatients, our ability to provide these services for patients in DayRehab and outpatient settings has been limited.

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